WWF-UK: FAQs - frequently asked questions
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FAQs - frequently asked questions
We've collected together some of your most frequent questions, so if there's something you need to know, chances are someone has already asked it. Have a look throught the list below to see if you can find what you're looking for.
Categories:
About WWF
Adopting an animal
Joining WWF
Working and volunteering
Fundraising and events
My details
General information
How WWF raises and spends funds
Buying WWF products from the catalogue
About WWF
Q. Where is WWF?
Q. What has WWF achieved?
Q. What are the current WWF campaigns?
Q. How many members and supporters does WWF-UK currently have?
Q. I would like to become a member, but I live overseas, how can I set this up?
Q. When was WWF-UK founded and by whom?
Q. Who is WWF-UK's President?
Q. How do I organise a talk about WWF for my organisation?
Q. Does WWF-UK have any wildlife sanctuaries?
Q. Does WWF work on animal welfare issues?
Q. Can I get involved with WWF if I am under 18?
Q. Where is my nearest WWF office?
Q. What do the initials WWF stand for?
Q. Who is president of WWF International?
Q. Can I make a one-off donation to WWF?
Q. What is WWF-UK's registered charity number?
Adopting an animal
Q. What is the difference between a retail adoption and one direct from WWF?
Q. What animals do you have for adoption?
Q. How long will my adoption take to process?
Q. If I adopt an animal, will I be the only person who adopts that animal?
Q. I sent in my adoption application/activated my adoption and haven't received anything, what shall I do?
Q. I would like to adopt an animal but I live overseas, how can I set this up?
Q. Can I pay for an adoption with a one-off payment?
Q. What if something happens to my adopted animal?
Q. How often will I receive updates?
Q. What do I get if I adopt an animal?
Q. How can I find out more information about my adopted animal?
Q. I am about to adopt an animal and would like to buy a frame for the print/certificate, how big are they?
Q. Can I make a one-off donation to WWF?
Q. How did my adopted animal get its name?
Q. I'm concerned as I haven't heard about the animal I adopted for a while.
Q. I have lost my adoption activation card, what should I do?
Q. Can I buy an adoption from anywhere else?
Q. I have a new e-mail address, how can I let you know so that I can continue to receive my e-mail updates?
Joining WWF
Q. How do I become a member of WWF-UK?
Q. What benefits do I receive as a member?
Q. How long does a membership application take to process?
Q. I would like to become a member, but I live overseas, how can I set this up?
Q. I sent in my application to become a member of WWF and haven't received anything, what shall I do?
Q. Does WWF offer junior membership?
Q. Can I make a one-off donation to WWF?
Q. Does WWF offer lifetime membership?
Working and volunteering
Q. Are there any job vacancies at WWF?
Q. How can I volunteer for WWF?
Q. Does WWF offer placements?
Q. How can I work with wildlife?
Q. Can I volunteer for work overseas?
Fundraising and events
Q. I have raised some money for WWF, where shall I send the cheque?
Q. When is the WWF Big Swim and what will it be fundraising for?
Q. I participated in the walk and I havent received a confirmation letter or my rewards. What should I do?
Q. When is this years Walk for Wildlife taking place?
Q. What is the theme for this years Walk for Wildlife?
My details
Q. How can I advise you of a change of e-mail address?
Q. How do I advise you of a change of address?
Q. Is it possible for you to limit the number of appeal mailings you send me?
Q. I have set up a direct debit. What date will it be claimed?
Q. How can I ensure you don't pass my details on to other organisations?
Q. How can I ensure that I don't receive telephone calls from WWF?
Q. How can I ensure that I don't receive e-mails from WWF?
General information
Q. How are charities governed?
Q. What can I do to help the environment?
Q. When is the Supporter Relations Team available?
Q. I have seen some wildlife items for sale that I think are illegal. What should I do?
Q. What is Gift Aid and how can I register?
Q. What does WWF offer for schools?
Q. How do I go about making a complaint about the service that I received?
Q. I'm going on a conservation expedition and I need to raise funds to be able to go. Does WWF offer funds for this sort of thing?
Q. Does WWF offer grants for conservation projects?
Q. I'm doing my school project and would like some information on your work.
How WWF raises and spends funds
Q. How is fundraising regulated? Is it licensed in any way?
Q. How do I tell the difference between a genuine fundraiser and a bogus one?
Q. Why do you prefer people to make regular gifts?
Q. How do the different types of fundraising compare?
Q. How much of my donation goes on fundraising/administration?
Q. A lot of charity fundraising is intrusive - ringing people at home, stopping people in the street. Why don't you just advertise in the press?
Q. Why do you employ a marketing agency to produce your donor appeals?
Q. Where else do you get money from?
Buying WWF products from the catalogue
Q. How can I check when my WWF Earthly Goods gift catalogue order will arrive?
Q. When can I order items from the WWF Earthly Goods gift catalogue?
Q. Where can I buy WWF products in the UK?
Q. Can I buy a WWF pin badge?
Q. Do you have any posters available?
Q. I would like to order WWF's Earthly Goods gift catalogue, how do I do this?
Q. How long will it take for my WWF Earthly Goods gift catalogue order to arrive?
Q. What are the postage and packing charges for orders from WWF's online shop?
Q. Can I buy an adoption from anywhere else?