FAQ
All of our Venice Beach California properties are fully furnished extended stay suites. Unlike a full service hotel, we do not have room service, a bell boy, concierge or a restaurant on-site, instead our Venice Beach locations go the extra mile to bridge the gap between hotel and home. With incredible ocean views, affordable rates and full kitchens in every apartment we offer guests the chance to live like a local in comfort and style.Please see below for a list of frequently asked questions about our Venice Beach Furnished Suites.
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Q. Is the area safe for me and my kids?
A.
Venice beach is an urban community, we have a homeless population that is present, We have repeat guests that come with there children and have had no issues. -
Q. Is parking included?
A.
Yes, we provide secure gated complimentary underground parking a few short blocks away. -
Q. How close are you to the beach?
A.
The Venice Paloma Suites are located on a quiet Venice walk street just a few seconds from the Beach and Boardwalk. We have a great sundeck with a gas BBQ and sun loungers. -
Q. Do all the units have kitchens?
A.
Yes, at Venice Paloma Suites we provide fully fitted kitchens. They have modern stainless 4 burner stove and oven, microwave, dishwasher and coffee machine, pots, plates, glassware, and silverware, knives and forks, and cooking utensils etc. -
Q. What size beds are in the rooms?
A.
Most of our beds are Queen sized. We do not have any King size beds. We have sofa sleepers in every unit that can sleep 1 -2 people. -
Q. Do you have twin rooms?
A.
No sorry but we have two –bedroom units with a sofa sleeper in the living area. -
Q. Is there an additional fee if 2 or more people stay in a room?
A.
No. The room rate is fixed regardless of how many people stay in the room. -
Q. How many people can stay in each room?
A.
Depending on the size of the apartment you have rented, some can accommodate 6 people some can accommodate up to 5. -
Q. Is there a restaurant on site?
A.
No. We do not have a restaurant or room service. This is a converted apartment complex offering self service, fully furnished apartments. We are not a full service hotel. However, there are scores of great restaurants within walking distance, many of whom offer free delivery. You can also save money by cooking in your own kitchen. -
Q. Is Breakfast included in the price?
A.
No. We do not have a restaurant or room service. This is a converted apartment complex offering self service, fully furnished apartments. We are not a full service hotel. However, there are scores of great restaurants within walking distance, many of whom offer free delivery. You can also save money by cooking in your own kitchen. -
Q. Is there a swimming pool?
A.
No we do not have a swimming pool, but we are only steps away from the world's largest body of water, the Pacific Ocean. -
Q. Is there a gym on site?
A.
No, we do not have a gym or a pool. However, tenants who stay for 1 month or more get discounted rates at nearby world famous Gold's Gym. Just take your contract to the front desk. -
Q. Do you have AC (air conditioning)?
A.
Yes, here at Venice Paloma Suites we offer heat and A/C units in all the units. We are one of the few on the Venice boardwalk to have AC. -
Q. Will there be someone there to check me in if I arrive early in the morning or late at night?
A.
Arriving any time is no problem. We are not a hotel, so we do not have a front desk, but we give everyone a lock box combination and keys and instructions are located inside. -
Q. What time can I check in?
A.
Check in time is 1pm. If you need an earlier check in, it is essential that you contact the manager in advance as your room may be occupied before 12:30. -
Q. What time is check out?
A.
Your check out time is noon. It is essential that you observe this check out time as another guest may have rented the room from 1pm. If you would like to request a late check out, please talk to your on site manager to avoid incurring any late check out fees, and/ or inconveniencing the next guest. -
Q. What is the cancellation policy?
A.
We require 10 days notice to cancel stays of less than 30 days, and 30 days notice for stays of 30 + days. A full refund will be received if these time frames are observed. -
Q. Is maid service daily?
A.
Maid service is weekly. Additional visits may be arranged for $30/ visit. -
Q. Is there a cleaning fee?
A.
TThere is no additional fee for maid service or on check out except for unusual damage. -
Q. Are there any additional fees?
A.
No. Unlike a Hotel we do not charge extra for parking, high speed internet access, or the movie channel. There are no additional fees. -
Q. Do you have floor plans?
A.
Yes we do, please refer to our website www.venicepalomasuites.com click on tour and page there you will see updated pictures and floor plans of the units. -
Q. What is the best way to get there from the airport?
A.
You can hail a cab at the airport. It will cost $25 - $35 and take 20-40 minutes depending on traffic. You could also get the Pacific Coast Shuttle Bus for approx $17 per person. Officials outside arrivals will direct you to the correct terminal. For regular bus information call 1 800 COMMUTE for a live operator who will give you bus information for all of Los Angeles. -
Q. What do I have to do to check out?
A.
Simply leave the room and close the door behind you and put your keys in slot of the lock box outside the back door of the property. We will take care of the rest. We hope you enjoy your stay!