Audio Conferencing FAQs

How do I start or join an audio conference if I am outside the US?

Click here

What are the local access numbers to use if I am outside the US?

Click here

How often am I billed?

MeetingOne bills on a monthly basis.

How can I view my call details or see how many minutes I've used this month?

Customers can log in to view usage and call details using Online Account Management. If you don't know your Username or Password, please contact our Customer Service team at 1-888-523-8445.

What are your audio rates?

All of our rates are customized to your specific usage. Please contact our sales department for a customized quote: sales@meetingone.com or 1-888-523-9194

What is Click&Meet?

Click&Meet is a fully integrated teleconferencing online visual interface that allows a host to control their call more efficiently. It revolutionizes the way businesses conduct conference calls by providing users with unparalleled control through a visual and easy-to-use interface with the following features:

Know who is on your call
Participant representation and identification
Talk indicator
Floor request mode
Voting and polling
Sub-conferences
Chat
Meeting notes

How do I access Click&Meet?

Click here

How can I learn more about Click&Meet?

An online user guide is available and we also offer regularly scheduled live webinars that go over Click&Meet's features. Click Here for the user guide. Click here for the webinars.

Can a host record an audio call?

Yes. A host can choose to record any of their conference calls without needing additional assistance from MeetingOne. Recordings can be started and stopped from within Click&Meet or using telephone keypad commands. The telephone keypad commands are as follows:
* 51 # starts the recording
* 510 # stops the recording

How do I retrieve my recordings?

Recordings are available in the Online Account Management tool. Login and click on the Recordings tab.

If I initiate an audio recording in my audio conference room, what format will the recording be in?

Two formats are provided: .wav and .mp3.

How do I turn the door bell feature off or on in my audio room?

Doorbells can be started and stopped from within Click&Meet or using telephone keypad commands. The telephone keypad commands are as follows:
* 47 # turns the door bell off
* 470 # turns the door bell on

How do I mute everyone but the host in my audio room?

Participant muting and un-muting can be controlled from within Click&Meet or using telephone keypad commands. The telephone keypad commands are as follows:
* 4 # will mute everyone but the host
* 40 # will un-mute everyone

How do I integrate my audio conferencing with an Adobe Connect Meeting room?

The first thing that needs to happen is that your Adobe Connect administrator needs to enable MeetingOne conferencing within Adobe Connect. Once that's done, an Audio Profile under your Profile within Adobe Connect can be created using your MeetingOne conference room information. Once you've created the Audio Profile, that profile can then be included in any of your Adobe Connect Meetings.
Adobe Connect Resources Page

If I integrate my audio conferencing with an Adobe Connect Meeting room, does it start up automatically when I open my Adobe Connect Meeting room?

No. Audio conferencing within an Adobe Connect Meeting room needs to be started, it is not automatic.

Questions? Please contact MeetingOne's Customer Service Team
888-523-8445 or support@meetingone.com

Audio Conferencing

Audio Conferencing FAQs

Contact Us

Customer Tools