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FAQs

• How long will it take to process my application?
• My business is mobile so a fixed terminal isn't practical - do you offer any other type of processing facility?
• How quickly will the customer's money get to my account?
• How much does the Streamline service cost?
• How and when do I pay for the service?

• How long will it take to process my application? 
• In most cases, your Streamline service will be up and running 2 - 3 weeks after we have received your signed application and supporting documentation. This is subject to satisfactory completion of our risk assessment procedures.

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• My business is mobile so a fixed terminal isn't practical - do you offer any other type of processing facility? 
• Streamline can offer you a mobile terminal which is designed for businesses such as yours.

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• How quickly will the customer's money get to my account? 
• You should receive the funds 3 - 4 working days after the transaction, if the settlement is made in sterling. Find out more...

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• How much does the Streamline service cost? 
• The amount your business pays will depend on a number of factors including card turnover and average transaction value. Because businesses tend to have varying requirements, the Streamline team will discuss charges with you when you contact us.

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• How and when do I pay for the service? 
• Streamline charges (for sterling processing) will be invoiced at the beginning of every month and will be taken from your account by direct debit on or about the 18th monthly.

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