Water & Wastewater Treatment

New Water Rates, effective September 16, 2011

The Water and Wastewater Department is responsible for providing clean, safe water for our community, and works closely with City Hall staff to process the following requests:

New construction water/sewer hookups
Creating new accounts
Turn-on/off of water/sewer services
Name and mailing changes
Leak adjustments

For questions about your utility bill, call City Hall at (231) 734-2181.

 

FREQUENTLY ASKED QUESTIONS

What should I do if I have a water emergency?
If you have an emergency situation, you should contact the Water  Department at (231) 734-5793, or City Hall at (231) 734-2181

How is the amount of my bill determined?
Water and sewer service is billed on the basis of actual usage as measured by your water meter. Once each month a city meter reader is able to obtain a current water meter reading electronically. By taking this reading and subtracting the meter reading from the previous month, we are able to determine how much water was consumed for the period.  Additionally, you will be billed for water and sewer administration fees, sewer debt, and trash service on your monthly utility bill.

When and why is my water shut off?
While the City of Evart is authorized to shut off water service for any delinquent bill, your water may also be turned off temporarily in the case of an emergency, or for repairs.  We will make every effort to let residents know if their water is going to be off for maintenance purposes.

How is the money collected from water/sewer bills used?
Money collected from water and sewer fees is accounted for separately from other city funds and is used only for the operation, maintenance, and administration of the water and sewer systems.

How can I determine if I have a water leak?
Many water leaks are obvious: dripping faucets, leaking pipes, leaking hot water tanks, or stuck relief valves on hot water tanks and boilers. These leaks should be fixed as soon as possible since even a slow dripping faucet can waste large amounts of water in a very short time. Concealed leaks in walls or ceilings can be detected by the presence of water or stains on walls or on the floor of the basement. The most common location of water leaks is the toilet. Defective ball cock valves or poorly fitting seals will allow water to continually flow from the tank into the toilet bowl. Very often this type of leak cannot be noticed by the naked eye. Placing a few drops of food coloring in the toilet tank can help you detect leaks. Let the water sit for several hours without flushing. If the water in the toilet bowl becomes tinted, the toilet is leaking. If you suspect you have a water leak but are unable to detect it on your own, you can request assistance from the City’s Water  Department.

Phone: 231-734-5793
Fax: 231-734-0176

Staff

Water and Wastewater Director – Jim Ward
John Carmoney                            
Patrick Muczynski

 

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