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Your customers, bless their cottons, have questions to ask and issues to solve. They look for the support form on your website or a support email id.
HappyFox lets you collate, categorize, assign and respond to all requests.
"AndiSites prides itself on friendliness and customer care, so it's important to have a helpdesk system that supports those goals. Happyfox helps us exceed our clients' expectations with its easy-to-use interface, customizable email notifications, and ability to automatically assign tickets to the right person on our staff. Clients can click a tab on our website to submit a ticket, and they can check in on its progress anytime. They love Happyfox, and so do we!"
- Andrea Ferguson, AndiSites
A hundred thousand emails all needing your answers yesterday? Tag ‘em, bundle ‘em, categorize ‘em and send ‘em on their way to answerville. HappyFox eats filing cabinets for breakfast.
HappyFox gives you all the tools needed to take charge of the issue and get the answers out. Getting the right man (or woman. Come now, we ought to be politically correct) for the right job couldn’t be any easier.
You can get answers, feedback and tech support out to those who need it, quicker than you can say “Rabbit hole”.
Get reports of the day’s work, find out who got what done, how many emails were sent, what’s to be done next and how many different questions were handled.
free for upto 2 help desk staff
HappyFox is a product of the technology driven folks over at Tenmiles Technologies, who enjoy creating web based software that makes life easier for everyone using them.
© 2011 Tenmiles Technologies Pvt Ltd All Rights Reserved.