Barriers to workers' compensation and medical care for injured Personal Assistance Services workers.
(2008, January). Barriers to workers' compensation and medical care for injured Personal Assistance Services workers. Home Health Care Services Quarterly, 27(1), pp.37. doi: 10.1300/J027v27n01_03
Abstract
Objectives. We documented barriers to workers' compensation and injury-related medical care faced by homecare or Personal Assistance Services (PAS) workers. We explored differences between independent providers and agency-employed workers.
Methods. We conducted in-depth, semi-structured interviews with a diverse sample of 38 injured workers. Participants were primarily female and racial-ethnic minorities.
Results. Most participants (82%) were independent providers. Common barriers to reporting injury included commitments to clients and financial pressure. Unlike agency employees, many independent providers knew little about workers' compensation eligibility and injury reporting procedures, and frequently were given "the runaround" by the social service bureaucracy when they attempted to report injury and access injury-related medical care. Among independent providers, delays in filing a claim and receiving timely medical attention were common.
Conclusions. The lack of a traditional employment infrastructure has important implications for vulnerable workers' health and the sustainability of consumer-directed PAS programs. We provide recommendations for improving workers' access to workers' compensation and injury-related medical care.~
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Scheduled for publication in Home Health Care Services Quarterly, vol. 27 (1), 2008.
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