Advantech Wireless prides itself on supporting its customers, both before and after they purchase our equipment. Whether it is a quick question about how to make use of a particular feature, or a concern that something is not working as it should, we are here to help.

Our Support menu is always available in the top navigation bar of the website, or you can go directly to a section from the links below:

• RMA Procedure
• User Documentation, Manuals and Applications Notes
• FAQs

Support by Email

Day or night, Advantech Wireless is available to help you. Whether you have a current maintenance agreement in place, would like to pay for priority level support, or simply want to ask a question, the best place to start is by submitting a support request by email.

• Click here to submit a request for support by email

Telephone Support Contacts

For product assistance by telephone, please contact our support team at the following world-wide co-ordinates:

North America (Canada)

Tel.: +1 (514) 420-0045
Fax: +1 (514) 420-0073

Europe (U.K.)

Tel.: + 44 (1480) 357-600
Fax: + 44 (1480) 357-601

Latin America (Brazil)

Getronics Brasil
Alameda Surubiju, 1930 Alphaville 06455-040 Barueri-SP
Tel: +55 11 2899-6069
www.getronics.com/br

Visionbyte Digital Services Ltda
Avenida Gupe, 10767
Galpao 21 – Jardim Belval
Barueri, SP
Brazil, CEP. 06422-120
Tel: 055-11-4789-4556
Fax: 055-11-4789-6123

Russia

ADVANTECHAMT, Inc.
107564, Moscow Krasnobogatirskaya 2-2, 2 floor, office #5

contact: Alexandre Gritsouk
Tel.: +7 (495) 967-1859
Fax.: +7 (495) 967-3024

Asia (China)

Linkwell Communications Co., Ltd.
Room A-901, Hualong Building
No.29 Beisanhuan Middle Road
Beijing 100029, China

Contact: Ma Xiaoyu
Tel.: +86-10-6236-8855
Hotline Tel: +86-311-8399-3298
Fax: +86-311-8303-6683
Web: www.linkwell.net.cn

Asia (Singapore)

Alphatron Asia PTE LTD
10 Ubi Crescent #07-99
Ubi Techpark Lobby E
Singapore 408564

Contact: Erik Kok
Tel.: +65-6742-2272
Cell: +65-9423-7253
Fax: +65-6742-7760
Web: www.alphatron.com.sg