To add an extra tent , tipi, or any accessories (airbeds, sleeping bags, etc) to your original booking please book them via our booking page. Please state that these items are to be added to your original booking in the Requests section and enter your booking reference number (i.e TF12-3456) in the Group Code of the booking form. There is no fee to add items to your booking in this way.
To change your booking (ie. change your order from a KingDom tent to a Tipi) please email bookings@tangerinefields.co.uk with your booking reference number, the festival you are attending and details of what you wish to change your booking to. You can change your booking for an administration fee of £10.00, plus the difference in the cost of the accommodation price.
Please also refer to our terms and conditions if you are looking to cancel part of your booking.
Refunds are subject to our Terms and conditions:
1. If the booking is cancelled 14 days or more prior to rental start date a cancellation fee of 10% of the prepaid rental amount will apply.
2. If the booking is cancelled 7 days or more prior to rental start date a cancellation fee of 50% of the prepaid rental amount will apply.
3. No refunds shall be given if the reservation is cancelled less than 7 days prior to rental start date or if you fail to arrive at the event on the rental start date and fail to notify Tangerine Fields in advance of this date.