What is Sorenson Video Relay Service® (SVRS®)?
SVRS empowers the deaf and hard-of-hearing community to communicate with both deaf and hearing family, friends or business contacts using video relay service. This free, 24-hour service empowers you place and receive calls with a professional American Sign Language (ASL) interpreter via a videophone and a high-speed internet connection.
Who uses SVRS?
SVRS empowers deaf and hard-of hearing individuals to communicate using an ASL interpreter and a videophone to place and receive calls to anyone. In addition, the service enables hearing callers to contact deaf or hard-of-hearing individuals as well. Learn more about SVRS and its free features. You can also learn how to apply for a free Sorenson videophone.
Learn more about SVRS and its free featuresHow does SVRS work?
Video relay calls are placed over a high-speed internet connection through an easy-to-use Sorenson videophone connected to a TV monitor or through a personal computer with a web camera. The deaf user sees an ASL interpreter on the monitor and signs to the interpreter, who then calls the hearing user via a standard phone line and relays the conversation between them.
Local 10-digit numbers are used so that calling anyone is simple. Hearing callers use this service to place calls directly to any deaf or hard-of-hearing person by dialing a local 10-digit number.
To get started with video relay service (VRS), you’ll choose a video relay service company as your “default” provider. The default VRS provider will give you a local 10-digit number, provide you with enhanced 911 (E911) service and offer you special enhanced features. Sorenson is the leading provider of VRS and is ready to help you get connected. Learn more about Sorenson Gold Services available to all users who select Sorenson as their default VRS provider.
Learn more about Sorenson Gold ServicesHow do I place an SVRS call?
Both deaf and hearing users can place free video relay calls using SVRS. If you use a Sorenson videophone to call a hearing person you’ll be connected through SVRS. To learn how to place calls through SVRS with non-Sorenson videophones, click here.
Learn more about using SVRSHow much does an SVRS call cost?
All SVRS calls are free. In addition, we provide free videophones for deaf and hard-of-hearing individuals who use ASL and have a high-speed internet connection.
To learn more, click hereHow can I find out more about SVRS?
To learn more about SVRS, fill out the request form. Be sure to include all your contact information so that we can assist you quickly.
Fill out the request form now