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Diane Feb 23 BigTent Updates & Annoucements / BigTent Training Sessions

 

Overview | Recent

BigTent Updates & Annoucements»

Known Issues (15) »

  • KNOWN ISSUE: Children's birthdays do not display on the calendar for new groups
  • KNOWN ISSUE: Membership records not visible from Manage > Manage Members > Members area
  • KNOWN ISSUE: Some admins sent duplicate admin notifications

Recent BigTent Releases (14) »

  • February 9, 2012- FIXED- BigTent is now compatible with Internet Explorer 9
  • JANUARY 3, 2012-FIXED: Unsubscribe link in the BigTent Blink emails is now working properly
  • JANUARY 3, 2012-FIXED: You can successfully email posts to multiple groups at once

Annoucements (19) »

  • Admin Tip: How to add photos to News entries
  • Group Highlight: San Mateo Mothers Club
  • Admin Tip: Subscribing to moderator notifications

BigTent Training Sessions (1) »

  • BigTent Administrator Training Sessions
 

Getting Started »

Starting a group on BigTent (4) »

  • The 8 steps for launching your BigTent group
  • Guide: Resources for new leaders
  • Video & Guide: How do I start a group or move my group to BigTent?

New to BigTent (3) »

  • The 4 most important things to know how to do on BigTent
  • How to post on your group's forum
  • Video & Guide: How to Use BigTent
 

FAQS»

About Page (6) »

  • Quick Overview: The About Page
  • ABOUT PAGE FAQS FOR LEADERS
  • Where do I add or edit information about my group?

Accounting and Payments (5) »

  • How do refunds work on BigTent?
  • ACCOUNTING AND PAYMENT FAQS FOR GROUP LEADERS
  • Does BigTent charge a fee to process membership dues and event payments?

Assigning Permissions (5) »

  • Video & Guide: Delegating responsibility to other group leaders using Permissions
  • A ton of people in my group have special permissions. Can I just view one person's privileges?
  • How do I remove a member's permissions?

Bookmarks (2) »

  • Video & Guide: How do I use bookmarks to follow content that interests me?
  • Quick Overview: Bookmarks

Calendar (8) »

  • Quick Overview: My Calendar
  • Can I download my BigTent calendar events to my computer for use in Outlook, iCal, or Google?
  • How do I add a group event to my Personal Calendar?

Classifieds (7) »

  • Quick Overview: Classifieds
  • Video & Guide: Where do I go to sell an item or post a Classified listing?
  • How do I make an offer for an item in the Classifieds?

Customization (4) »

  • Video & Guide: How do I feature photos, news, polls, or a video on the Buzz page?
  • Can I add FAQs visible only to my group?
  • What's a "group nickname" or "short name"? Can it be changed?

Deals (1) »

  • How do I unsubscribe from the Deals?

Enrollment / Inviting Members (27) »

  • How to download your members' data from Yahoo! Groups
  • What are the different ways a member can join my group?
  • What is the enrollment process like for new members?

Events (14) »

  • Quick Overview: Events
  • Guide: How do I RSVP and/or pay for a group event?
  • How can members share event photos?

Files (8) »

  • Quick Overview: Files
  • How do I sort files?
  • FILES FAQS FOR GROUP LEADERS

Forums (17) »

  • How do I email a forum topic?
  • Quick Overview: Forums
  • How do I edit or delete a forum post?

General Navigation (8) »

  • How do I delete my group?
  • What is BigTent?
  • Quick Overview: The Buzz Page

Gifts (3) »

  • Quick Overview: Gifts
  • How do I send a gift?
  • How will I be notified when I receive a gift?

Member List (6) »

  • Quick Overview: Member List
  • How do I opt out sharing my information in the member directory?
  • Where can I see new members?

Membership Management and Reports (8) »

  • How do I suspend or remove a member from my group?
  • How do I reinstate a member in my group?
  • Changing membership types, end dates, and renewal method

News (7) »

  • Quick Overview: Group News
  • NEWS FAQS FOR GROUP LEADERS
  • Video & Guide: How do I schedule, post, or email a Group News entry?

Photos (7) »

  • Quick Overview: Photos
  • How do I add photos to my profile or share photos with my group?
  • How do I share photos from a past event?

Polls (5) »

  • How do I respond to a poll?
  • POLLS FAQS FOR GROUP LEADERS
  • How do I create or edit a poll?

Privacy and Security (3) »

  • How can I control who sees my personal information?
  • Why are there ads on BigTent?
  • Is my information safe on BigTent?

Profile (6) »

  • Quick Overview: Profiles
  • Video & Guide: How do I change my personal profile information?
  • Video & Guide: How do I upload a new profile picture?

Public Pages & Widgets (8) »

  • Video: What is the Group Public Page? What's on it?
  • What happens to our existing public website?
  • Guide: Can members sign up or log in via my group's public website?

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