New Business Consulting Services

Opening a new specialty coffee business? Our team of talented professionals can help you achieve your coffee dream, from concept to opening day and beyond.

We believe that when it comes to building your coffee business, one size does not fit all. This is why we offer the widest range of services in business plan writing, cafe design, menu and beverage development, equipment selection, marketing strategy, barista training and coffee roasting. Choose from comprehensive packages, a la cart options or hourly consulting rates to suit your budget and business needs.

As always with Bellissimo Coffee Advisors, education is just the beginning. With us, you're not just getting our knowledge, you're getting our people—expert consultants with years of experience who will listen to your needs and work closely with you and your staff every step of the way.

Call us at 800-655-3955 for a personal evaluation of your needs.

The American Barista & Coffee School (ABC's)

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ABC's is Bellissimo's flagship program for the new coffee business entrepreneur. ABC's workshops are designed to give you or your staff the information and training needed to succeed in today's highly competitive retail specialty coffee market. Workshop sessions include lectures and demonstrations followed by hands-on practice. Our small workshop sizes insure a personalized experience led by coffee business professionals who have owned and operated successful retail coffee operations.

From Concept Development to Opening Day

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The packages and services described below are specifically designed for the savvy specialty coffee entrepreneur, who instead of needing the full scope of many of Bellissimo’s consulting services, often just needs a good resource and adequate guidance to succeed. To this end, we have optimized and streamlined certain services to fit the needs of today’s single-store entrepreneur.

If you need more specialized help, or are opening your business outside the United States, contact us for custom packages. Please call 800.655.3955 and get a quote from one of our experts.

Concept Presentation Plan Template & Example Financial Plan

$900

(Full Presentation and Financial Plan package: $3780)

Service includes a 30-minute introductory phone conversation, questionnaires for both plans, template and edit ready concept presentation plan content in Microsoft Word, and example financial plan, including estimated start-up costs, estimated labor costs, sales assumptions and profit and loss projections. One hour of phone consultation during service is included; additional time billed at discounted hourly rate.

Plans available separately for $900 each.

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Cafe Design Review

$750

Service includes a review of you and your architect’s existing store design—focusing on optimal placement of all fixtures and equipment, making sure nothing has been forgotten. We will examine workflow to obtain optimal efficiency and how to maximize sales and save valuable labor dollars. Service includes up to six hours of review and phone time with a Bellissimo consultant during service, and written follow up.

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Menu Development Package and Beverage Guides

$650

(Full Menu Development service package: $1490)

Service includes a fully editable example menu with pricing. Service also includes example beverage and drink recipe guides for coffee and espresso drinks, frozen beverages, non-coffee hot and cold beverages and an example food menu, if applicable to your concept. One hour of phone consultation/support is included during service.

Purchase

Equipment, Small-Wares and Vendor Selection

$950

(Full equipment, small wares and vendors package: $1855)

Service includes a 30-minute introductory phone consultation to determine a plan and scope of equipment and consumable product needs, geographic location, and price range desired. We will discuss and send written outlines of how to “get to know” your equipment dealers, what to look for in equipment selection, how to choose an espresso machine and other coffee equipment. Includes a list of typical coffee bar equipment and small wares as well as vendor contact information for a wide variety of vendors in each category. One hour of phone consultation/support is included during service.

Purchase

Bellissimo New Business Startup Package

$3600

(Services purchased separately: $4000)

Includes all four above services: Concept Presentation Plan Template, Example Financial Plan, Cafe Design Review, Menu Development Package and Beverage Guides, and Equipment, Small Wares and Vendor Selection Consulting.

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On Site Store Opening & Training

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$1500/day + Travel Expenses

Reduce the anxiety related to opening your new specialty coffee business with help from an expert consultant. We will help you tie up all the loose ends prior to opening, and then assist you through your opening day. We will train your staff how to prepare award-winning beverages. We will also help you formulate a game plan for your first months of business to ensure you get started properly. We will help with strategic marketing concepts, and the set up of operation systems that will save you hundreds of dollars over time. Travel days if applicable will be billed at $700/day.

On-Site Barista Training

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$1250/day + Travel Expenses

Your reputation depends on consistent quality. A highly trained staff producing superior drinks is critical to the overall success of your coffee business, and will set you apart from your competition. A properly trained barista will lead to increased customer satisfaction, increased sales and ultimately save you money. Our expert trainers will come to your shop to teach the technical skills necessary to make perfect coffee and espresso beverages. On-Site training can vary from two to five days. Travel days if applicable will be billed at $700/day.

On-Site Store Evaluation and Optimization

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$1500/day + Travel Expenses

Customized review of menu and pricing, monthly sales, profit and loss statements, labor and employee scheduling, inventory, purchases and ordering systems for consumable products, rent factor, hard expenses and an overall evaluation of store. Marketing strategies, promotions, and sales growth will be a focus. Travel days if applicable will be billed at $700/day.

Hourly Consultation

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$150/hour 8 Hour minimum

Whether you have a new or existing operation, retain a consultant as an expert resource while you are setting up your business, or taking it to the next level. When you are unsure, or would like an unbiased opinion, having a qualified consultant in your corner could prevent you from making costly or fatal mistakes. Consulting can be done over the phone, via email, etc.

Additional Services

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Full Interior Design Package giving you drawings of your conceived floor plan including materials and lighting suggestions. Floor plan includes items needed to furnish a coffeehouse and a list of suggested items and budget.

Project Design and Drawings Package provides you with a two- phase custom store design for your selected location and concept. Detailing ergonomic floor plans, including all equipment and permanent fixtures along with the nitty-gritty of electrical and voltage stub ins, plumbing and water supply stub ins, and cabinet elevations

Logo Development Package supplies you with a professional, one off, bespoke logo that provides you with a powerful branding tool that gives your business a life and personality all its own.

Coffee Roasting Consulting Package allows you access to some of the most extensive coffee roasting knowledge we can provide. Working closely with specialty coffee roasters who have been roasting coffee for years, you'll be provided with the extensive knowledge you need to launch your own roasting operation.

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Thank you for purchasing consulting services from Bellissimo Coffee Advisors. This Consulting Services Contract ("Contract") is between BELLISSIMO, INC., an Oregon corporation, herein referred to as "Bellissimo," and the undersigned, herein referred to as "Client."

RECITALS:

Bellissimo is in the business of providing consulting services for the specialty coffee industry.

Client is in the process of investigating the possibility of starting a coffee store, planning the operation of a coffee store, opening a store, remodeling or modifying a store, and desires to obtain the services of Bellissimo.

NOW, THEREFORE, in consideration of the mutual promises contained herein, the parties incorporate the above Recitals by this reference and hereto agree as follows:

AGREEMENT:

SECTION 1. SCOPE OF WORK
Client engages Bellissimo to perform the services chosen via our website and agrees to pay for the services as designated on that Exhibit in accordance with this Contract.

SECTION 2. SCHEDULE
The consulting services will be performed on dates and at times reasonably convenient to both parties. Bellissimo's obligation to commence and complete its work is dependent upon Client's obligation to timely provide Bellissimo with necessary information. Consultant may provide the services by telephone, e-mail, writing, and in person and the parties acknowledge and agree that all services must be scheduled.

Bellissimo will devote such time and attention to the performance of Bellissimo's services under this Agreement as Bellissimo deems reasonable.

SECTION 3. ADDITIONAL SERVICES
Client may request services in addition to the services chosen. At the time of the request, the parties will agree on the scope of the requested service, and describe the service to be performed. Each of the parties will sign a written change order to this Agreement reflecting the cost and the scope of duties.

SECTION 4. TERMINATION
Client may terminate this Agreement by written notice within seven (7) days of the effective date of this Contract. Client will pay for any services rendered prior to the termination date. If the services rendered total less than the $1,200.00, Bellissimo will retain the $1,200.00 non-refundable deposit and return any payment in excess of that amount within seven (7) days of the notice of termination.

Bellissimo may terminate the Agreement upon thirty (30) days' written notice.

SECTION 5. INTELLECTUAL PROPERTY
The term "Intellectual Property" means all intellectual property owned or licensed by Bellissimo in which Bellissimo has a proprietary interest, including: trade names, registered and unregistered trademarks, service marks and applications, all registered and unregistered copyrights, all know how, trade secrets, confidential or proprietary information, business financial evaluations, project designs, interior designs, coffee/food equipment selection and sourcing lists, consumable product recommendations, menu layout and beverage pricing, consumable product recommendations for opening order, suggested small wares, café music sourcing, website development, branding an identity, technical information, data, process technology, plans, drawings and blueprints, and all rights and internet websites and internet domain names. Client acknowledges that Client will be receiving this Intellectual Property and that in the event that the Contract is terminated prior to completion, Client will return to Bellissimo all Intellectual Property for which it has not paid. This will be reflected in the invoice that is sent to Client at the time of termination. These items must be returned within ten (10) days of receipt of the invoice. Client further acknowledges and agrees that in the event of termination and the need to return Intellectual Property that Bellissimo and its agents have the right to inspect any stores which Client opened to confirm that the Intellectual Property for which payment has not been received is not being used by Client.

SECTION 6. NO LIMITATIONS OF REMEDIES
Any rights described herein shall not limit a party's right to pursue all legal remedies, which will survive the termination of this Agreement.

SECTION 7. RESPONSIBILITIES OF CLIENT
Client shall provide to Consultant information regarding its requirements for the scope of work outlined in this Agreement. Client will provide this information in sufficient time to allow Bellissimo to keep its scheduled commitments. Client shall designate in writing its authorized representative to make decisions and bind and obligate Client.

SECTION 8. LIMITS OF BELLISSIMO'S LIABILITY
Client understands that Bellissimo's recommendations are based upon the information, which Client provides to Bellissimo and a limited knowledge of Client's particular market and operation. Based upon its expertise and prior experience Bellissimo will provide general recommendations to Client, but Client acknowledges and understands that Client makes all decisions and has the right to accept or reject any of Bellissimo's recommendations.

Bellissimo does not represent or warrant that Client will be profitable or that any Intellectual Property will be the difference between success and failure of the business. Client recognizes that the success of the business is the product of many variables including, but not limited to: location, promotion, marketing, staffing, training, customer service, product quality, menu, demographics, business volume, cost control and business image.

Client hereby waives any claim and releases Bellissimo from any and all claims, costs, damage or expense in any manner arising out of Bellissimo's performance under this Agreement, whether the same is known or unknown, suspected or unsuspected, except for Bellissimo's failure to provide the services and/or products initialed on the attached Exhibit A. Client waives any claim for incidental or consequential damages.

SECTION 9. PROFESSIONAL ADVICE
Bellissimo recommends, and Client understands that Client should seek the advice and counseling of other professionals including, but not limited to, attorneys, bankers, accountants, real estate brokers, and other consultants before making financial or significant legally binding decisions, including without limitations signing leases, contracts, loan documents, equipment purchases, and material and supply purchases.

SECTION 10. GOVERNING LAW
Any action shall be brought in either the federal or state court in Multnomah County, Oregon and no other place.

SECTION 11. ATTORNEY FEES
If any arbitration or litigation is instituted to interpret, enforce, or rescind this Agreement, including but not limited to any proceeding brought under the United States Bankruptcy Code, the prevailing party on a claim will be entitled to recover with respect to the claim, in addition to any other relief awarded, the prevailing party's reasonable attorney's fees and other fees, costs, and expenses of every kind, including but not limited to the costs and disbursements specified in ORCP 68 A(2), incurred in connection with the arbitration, the litigation, any appeal or petition for review, the collection of any award, or the enforcement of any order, as determined by the arbitrator or court.

SECTION 12. DISPARAGEMENT
"The parties desire that this contract be mutually beneficial. The parties further acknowledge and agree that business reputations are fragile and that it is important to maintain the business reputation of each party. For that reason, and others, the parties agree not to disparage orally, electronically, or in print, the other party. The parties agree to limit any disputes to attempts to settle and resolve the same maintaining appropriate decorum and to resolve all disputes as provided in this contract through the legal process if necessary."

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  • "I had a great experience in the ABC's workshop. The instructors were extremely knowledgeable about their craft, and all of the questions I asked them were answered to the best of their ability, with an unbiased opinion. The equipment available for use was top-notch and well maintained. The Milletto’s also treated us to lunch everyday at some of Portland’s top restaurants."

    - Eric M. | | Egg Harbor Township, NJ

  • "The ABC's workshop I attended was amazing. For someone who knows little about coffee and the coffee business, ABC's, in a short amount of time, gives you all the tools and knowledge of the trade...plus more. If you also want to see the heart of Portland, Oregon, I recommend this workshop as well."

    - Chad B. | | Virginia Beach, VA

  • "As an existing business owner this course gave me specific places to improve my business.  I feel that I now have the skills and foundation to serve high quality coffee in my shop, as well as train my employees to be able to maximize our customer satisfaction."

    - Maggie D. | | Ft Collins, CO

  • "Wow! Who knew there was so much to know about coffee? Coming in as a green bean, not really knowing much about coffee, I was blown away by the vastness that is the coffee industry. I learned so much. I now consider myself a light-medium roast bean, and I look forward to continuing my education on coffee and becoming…a French roast! ABC’s gives you a vast amount of information, imparted by highly skilled instructors, accompanied by a sense of professionalism and completeness."

    - Petra B. | | Inglewood, CA

  • "Before attending ABC's, I couldn't even tell you what a Barista was. I've been in the service industry my whole life, so I feel confident I'll be able to serve and anticipate my customer's needs and make them happy so that they will want to return. Coffee is going to be a huge part of our business, so just being in Portland really opened my eyes to the size of this industry. ABC's really goes above and beyond, giving people the tools and knowledge they need to go home with the confidence to succeed. It's all about quality, and that's personally what we are looking for in our business. We want to have the best coffee in town, and I feel now with the help of ABC's, we will."

    - Steven T. | | Pensacola FL

  • "Wow! The workshop I took at ABC's blew my mind. When I arrived, I didn't know what to expect. I was already a coffee lover, but as the workshop went on, I fell more deeply in love. I learned the importance of technique and that every drink I make must be perfect. ABC's demands excellence from its attendees and stresses the all important saying, "Success is in the details."

    - Branden M. | | Milton PA