|
|||
« Recession communication: A How to Ford, General Motors, Chrysler… No credit. No cars. » How processes communicate; sleeveface and political correctness
FULHAM ROAD — I am the unfortunate victim of some stupid processes gone wrong. Like most people.
There is no question in my mind but that people in both places think they are doing nothing wrong. We’re just following the system. Or Those are the rules are the kind of responses that you might expect. But more and more that is unacceptable. And increasingly it is your job to fix it. You know that processes tell people a lot about what is important in your organisation. They tell people about three times as much as all the media you do, research says. So what are the systems and processes that you communicate with? What are the points of contact that your public have with you? There are many ways you could go about assessing this. And we’d obviously be happy to talk about any of them. But there are two things that have caught my imagination this week. –» How politically correct are you? - What do you say about/ do for women who are/ might be having children in your organisation? Do you think that’s not important? Think again. –» Sleeveface: do you know how to laugh? I am very taken by the new phenomena called sleeveface. I am sure we can work it into some kind of organisational communications programme. Surely there is no rule that says people cannot have fun! Your systems and processes say a lot about you. Who are you? /df November 11th, 2008 Tags: policies, politically correct, processes | Category: Blog, Policies and practices 1 comment to How processes communicate; sleeveface and political correctness
Leave a Reply
Cancel
You can use these HTML tags
|
Blog sidebar graphic
@ableandhow David’s BooksYou can find all of Categories
|
||
|